When appointments are scheduled, patients will receive a text and/or email explaining how to prepare for their upcoming appointment. For visits types such as procedures, the communication can include patient education and each step they must take to prepare for their procedure.
You are in control of how and when appointment reminders are sent to patients. Once appointment reminders are setup for each appointment type, Curago automatically sends out reminders when appointments are scheduled in the EHR. Additionally, you can setup each reminder to ask patients to confirm their appointment via text. Once a patient confirms, Curago updates the EHR confirming the appointment and is smart enough not to ask the patient again.